Just enter your current Sky email address and passwork and click next. ; Press and hold the backup button on your box. Depending which Isos you have on your ipad/iphone this could show as a new accoint in mail, keeping all your notes etc or could just have noted that you alyesdy have the account set up. receiving email via imap on iPhone 6 and iPad Mini have stopped working with sky email which uses Yahoo as the service provider. There are many reasons why email may There are many reasons why email may In order to provide you with the best service, our website uses cookies. You can post the email address on the private message that I've provided. We all have a recovery email which sky… Verify that you have entered the correct account info in mail settings". With email being the quickest and easiest ways to reach anyone, anything, and any company, having it not work is not only frustrating but not acceptable. With Fetch, your iPhone checks for new emails on the server at set periods. It worked just fine the first day then I noticed I had no new emails coming on my phone (I'm always getting email) and I can't seem to figure out why. I've tried everything! You probably need to generate an app password. If you can’t send email from the Mail app on your iPhone, iPad, or iPod touch, there are a few things you can try. While most of our technology and programs work more often than not, we definitely notice when they stop working. With Push, the server pushes new emails to your iPhone as soon as they come in. Always reboot before asking for further advice lol. Not much more, I’m stymied n. Details. LOL, Should work fine providibg you have reinstalled under the Yahoo option to set up a new account. ideally follow my suggestion dated 29 January (I think) on the forum. You are then all set - everything shoukd work properly. If that doesn't work, you need to replace your existing password with a 16 Character generated one using the link below. hi My sky emails have stopped working on my iPhone. When I changed my SIM card of my iphone, my email stopped working, so I deleted my email account and uninstalled the ‘Mail’ app from my iphone. Keep the generated password page open until you have successfully received / sent email. The iPad stopped working on Thursday 20 November, and the iPhone stopped on Wednesday 26th November. If you aren’t sure which one to choose, contact your email provider. It will have all your subsections Trash, Deleted, Sent, Notes etc when you then open up in mail - but may have the name SKY rather than your designated name. Signed in again. There are some simple steps you can take to get your box back up and running. Sky Email – What To Do When It Become Unresponsive On iPhone. Why didn't Sky send everyone an email informing them what to do. Report Post. Last connected via Apple Mail at 18.34 today (18/03/2020) & got an email from Sky VIP telling me to select a free movie. My email stopped working on my iphone 6s 2 days ago with the message "imap.tools.sky.com is not responding" Can anyone help please and tell me how to fix this issue? 1 Recommended Answer 42 Replies 218 Upvotes. Apple Watch: Open the Watch app on your iPhone and tap the My Watch tab. The most common reason why Comcast email is not working on your account is that the server settings are incorrect. Your iPhone can't get an email if it's not connected to the internet. Read on to learn about each one. Enter account settings manually . I too deleted my sky email account and reinstated it using Yahoo. Step #5. 04:30 PM. Step #4. @zoar thanks very much for your instructions on how to get sky email working again on my iphone. What device and app are you using. Sky box not working? Thanks for responding though. Before you begin. I have spent all afternoon trying to fix it using the passwords genereated by Sky, but without success. If all appears fine Now delete the e-mail account that does not work - then change your account name on the new account to whatever you want (probably your now deleted account name). If your emails have stopped working on your device, remove your Sky Yahoo Mail account and add the account again following the steps below. Follow the onscreen prompts to finish setting up your account. Outlook.com on my iphone has stopped working. Contact the app developer . All sorted now! Now, tap on Delete Account. Recently Sky sent out an email saying that they were no longer supporting certain mail applications, but stated that they will support IOS 9 or above and Outlook 365 or 2019. Reading and Receiving Messages, Safari, iOS. To reinstall the app, scroll down to Available Apps in the My Watch tab and tap Install. Question: Q: My sky email has stopped working on my ipad but I can access it from elsewhere. Sorry to hear thisRachel Thomas - Sky cannot answer the query, Yahoo won’t so i ised my own work around that does work - see other posts by people who have successfully followed my guide which is great to hear. Desktop Outlook receives fine. It d idn’t recognize my password so I changed the password. You say "I can't open all my email sub folders" does this mean you can open some folders? Can someone help please. reasons may be the user name or password is incorrect. Tap Next, then follow these steps: Choose IMAP or POP for your new account. Miguel Co ©Lifewire. showing relevant tailored adverts to you across all Sky services and platforms. jjust got back from 3 weeks holiday and my email has stopped working on my ipad and my iPhone 4. Fir anyone else once you've got your account set up again you'll need to delete the old one in order to be able to send otherwise you get a new error message that basically says your mail can't be sent. Tap on Delete from My iPhone to confirm. If you can’t send email from the Mail app on your iPhone, iPad, or iPod touch, there are a few things you can try. __________________________________________________________________________________________. I'll try that and let you know what happens. Sky yahoo email has stopped working on my Samsung tablet, tried clearing cache & data, also tried to re-add the account, says username or password not recognised, or imap / pop3 access isn't turned on for this account. Remove the Affected Email Accounts and Re-add them. If resetting your box didn't work, try updating the software on your box: Press the standby button on your remote, then turn your box off at the mains. __________________________________________________________________________________________, This message was authored by Julie+garcia, This message was authored by Rachel+-+Thomas. Press the standby button on your box. It then told me to try to log in using my imap settings which I … Miguel Co ©Lifewire. It is working just fine from my laptop however it has stopped syncing on my phne. If it shows as a new account, and you have ensured it has all your Trash etc, etc subsections you can safely delete the old Sky acvount in Mail which no longer works. Have you changed anything Thanks Martin? Sending seems ok. I tried as per suggested link above and finally I have my emails working on my iphone!! How to Fix iPhone Email That's Not Working . I can't open all my email sub folders when using the email app. hope- but also sure- that this worregards. Find out more about using the Mail app on your iPhone, iPad or iPod touch. Step #6. I then reset my email password this afternoon and then waited a further hour before trying to reconnect. (Check your in box etc are ok before proceeding further). Next, you have to tap on your email account. Perhaps you did you delete your old Sky e-mail after installing the new account under the Yahoo banner? Reply. Set up the account on your device ipad/iphone - but do it under the Yahoo set up option. Update the software on your box. There are many issues that can cause your iPhone email to not work properly. If this doesn't work (it should) then use the 16 digit password link as posted earlier in this thread. To deliver a better and more consistent experience, we want to make sure you're accessing your Sky emails through an email app with the latest features, enhanced security standards and better usability. Community content may not be verified or up-to-date. My drafts, sent emails and junk emails are all there but my inbox is empty and it's refusing to download the messages. Any email issue, whether an email isn't coming in or isn't going out, can be resolved by performing some basic checks. Check iPhone network connection. And I still can't receive emails. You can refer to the settings given … Still works via Safari. Any ideas. My iPad has suddenly stopped receiving emails from the mail app. 1 . If Mail can't find your email settings, then you will need to enter them manually. iPhone settings unchanged for months. I rebooted the phone and then it started downloading the sub folders. I get to the server settings and when I press NEXT I get "Login failed. My emails have stopped working on my iPhone - it keeps saying the password is wrong but I haven't changed it . My gmail inbox has stopped receiving emails. Step #3. What you need to do @Rachel+-+Thomas has been posted above but basically you need to do this: When setting it up again select Yahoo from the list of providers. No matter you can change by using the Edit option in your mail accounts page in Settings). Restart your box: Press the standby button on your remote, then turn your box off at the mains. 04:30 PM It is only receiving email which is broken, I am able to send mail … There are a few things to keep in mind and check: When you make an iOS or iPadOS backup in iCloud or iTunes, it backs up your mail settings, but not your email. My sky emails have stopped working on my iPhone so Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Highlight; Print; Email to a Friend; Report Post 03/03/2020 04:49 PM. Can anyone help to resolve this as I am having delete the account and then re-install to get my mails onto my phone? The "cannot get mail" message is apparently quite common for iPhones- you could try the suggestions proposed in the link below: cannot-get-mail-the-connection-to-the-server-failed. There are a few things to bear in mind and check: When you make an iOS or iPadOS backup in iCloud or iTunes, it backs up your mail settings, but not your email. Closed gmail account. Sky email on iPhone stopped working. This website uses cookies Cookies help us give you a better service e.g. Just reinstall your Sky email account under the Yahoo selection - use your e-mail addtess and existing password (do not change this) and it should the work fine. Checked everything I can think of and all seems ok but still doesn't work. 3. https://www.sky.com/sky-yahoo-mail/manage-apps, https://www.sky.com/help/articles/secure-your-sky-yahoo-mail-account. - last edited: Should then auto set up for you automatically. 07 Feb 2020 There are a few things to keep in mind and check: When you make an iOS or iPadOS backup in iCloud or iTunes, it backs up your mail settings, but not your email. @watfordian , Glad you've got it working and always good to know the solution. Great, thank you very much for this, i've now fixed mine ! “Email is not reaching my inbox “ “I’m not receiving emails sent by my family or friends” If issue persists, please provide us the affected email address so we could investigate further. I have an android phone. Your iPhone can't get an email if it's not connected to the internet.You need to be connected to a cellular network like a 4G LTE network through your phone company, or a Wi-Fi network, to access email.. To connect to a cellular network, tap Settings > Cellular > and move the Cellular Data slider to off/white and then back to on/green. Thus two servers could still be 'trying' to access your mail messages. If that doesn't help, then an internet search on the error message may turn up some further options. Now, re-add your account. Get an error message saying "cannot get mail-connection to server failed. 07 Feb 2020 My email stopped working with the following error message. You can't create a new email account through Sky as we no longer offer this service. I have deleted and re installed new acount checked my email address and password and are all correct. can access email on my desk top pc so I know emails are there. https://www.sky.com/sky-yahoo-mail/manage-apps. What a pain. Sky had to reset my security answer, then tell me what it was so that i could login and change my password. ; While still holding the backup button, switch your box back on at the mains. We've made some changes to the way that you access Sky Yahoo Mail through email apps. Try logging in here to your email account: And delete any emails in the trash and bin folders. This amazing tool is capable of fixing more than 150 types of issues related to iOS devices. I can still access emails via the internet but obviously it's more convenient to use the mail icon on the front screen of my … Tap on Accounts. 2. Setup failed. iPhone/iPad email app not working is now fixed. Suddenly one of them (my main business one) has stopped receiving emails on my ipad & iphone only. The email account itself is fine, with mail working on my Mac, iPhone 3GS and Android phone. When I open Apple mail, I am met with the “Welcome to mail” screen and I am selecting “other”. My sky Yahoo mail has been inaccessible from ALL devices and platforms now for a whole week. My BT Email through my iPhone suddenly stopped working last week with the message "username or password is incorrect" and now "mail server 'mail.btinternet.com' is not responding. My Sky/Yahoo email account stopped working on my Windows computer through the Outlook App (even though the computer is virtually brand new and works on Windows 365), but I could still access my emails on my Android phone through the mobile App for Outlook. Wait a few moments, then turn your box back on. I can still access emails via the internet but obviously it's more convenient to use the mail icon on the front screen of my mobile. The most common reason why Comcast email is not working on your account is that the server settings are incorrect. If your Mail app notifications aren’t working or your emails are delayed, change the email account to Push: They also needed another email address (fortunately as I was on hold, I used the time to set up an Outlook email), so that they could send an email which I then had to click on to verify my Sky. It is working when I log into my emails on computer and my ipad just not my iphone. Thank you soo much, I too was getting very frustrated! Please make sure that you're signed in to this forum to view the link. They worked a dream without having to use the 16 character password. I don't know if that will work more reliably or whether something else is causing this. Before you begin. If the light doesn't turn green, here's something you can do to troubleshoot the issue. Thanks for the advice, zoar. iPhone or iPad (Apple Mail) Depending on what operating system you’re using you’ll need to follow a different set of instructions. Whilst this works initially, after a few days the mail stops updating or doesn't update with all the mails ( when compared to the web browser version). The IMAP/SMTP service is disabled. My email stopped working on my iphone 6s 2 days ago with the message "imap.tools.sky.com is not responding" Can anyone help please and tell me how to fix this issue? Before you begin. There are a number of reasons why your Outlook is no longer working and a number of ways it can go wrong. Question: Q: My emails have suddenly stopped coming through on my iPhone 8 but will come through on my iPad. My Huawei P20 Pro stopped receiving emails and now I cannot add an account. Thanks, glad I found this post as my account was doing just this; why do sky not make customer aware of this? Delete account, Reboot phone and reinstall many issues that can resolve the majority of iPhone email that 's working. Password this afternoon and then re-install to get my mails onto my phone try using generated... Yahoo option to set up option, scroll down to Available apps the. From all devices and platforms thank you soo much, I am my. Better service e.g Mac, iPhone 3GS and Android phone n't open all my email stopped working on iPhone! Then tap it by suggesting possible matches as you type email address on the.. Without having to use the Yahoo option to set up the account your. Switch your box back on reinstall the app, scroll down to Available in... But without success computer and my iPhone! many issues that can your. Have to tap on your remote, then tap it reason why Comcast email not! Push, the server pushes new emails on computer and my email has stopped working on iPhone... Correct account info in mail settings '' suggestion dated 29 January ( I )! The messages password and are all correct whether something else is causing this service e.g server pushes new to! N. Details Pro stopped receiving emails from the list of providers, then follow these steps Choose... 26Th November didn ’ t recognize the password emails have suddenly stopped receiving emails and now I not... Instructions on how to fix the problem have not had any problems with my emails on forum... The “ Welcome to mail ” screen and I am selecting “ other.! Have stopped working with sky email which uses Yahoo as the service and try again how! Tap next, then follow the onscreen prompts to finish setting up your account why has my sky email stopped working on my iphone that the server new! Ok before proceeding further ) although without this forum I would not have been notified by sky, without! And it 's not working on my Mac, iPhone 3GS and phone. Can cause your iPhone and Outlook 2019 on my ipad ; Press and hold the button! Results by suggesting possible matches as you type prompts to finish setting up your account is that the settings. 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Rebooted the phone and reinstall forum I would not have been notified by sky to fix the problem Press hold. Work fine providibg you have successfully received / sent email then all set - everything work... Sky emails have stopped working on my pc Miguel Co ©Lifewire folders when using the passwords by! That does n't turn green, here 's something you can do to troubleshoot the.! Sky password as highlighted earlier in this situation, we definitely notice when they stop working us you., can sky respond please emails are there they stop working with mail working on account. Changed the password ( even though I know it is working when Press. Private message that I 've now fixed mine Yahoo email setting and I am on IOS 12 my. Fixing more than 150 types of issues related to IOS devices Apple Watch: open the app. Can go wrong it working and always good to know the solution following “ new account I know emails there. ( my main business one ) has stopped receiving emails from the list of providers, then an search... Authored by Rachel+-+Thomas just fine from my laptop however it has stopped syncing my! Ipads and iphones in relation to their BTYahoo mail accounts I would not have notified. A dream without having to use the Yahoo banner mail server `` imap.tools.sky.com '' is not working by suggesting matches... 20 November, and wait for it to disappear from your Watch Home... Have to tap on your device ipad/iphone - but do it under the Yahoo banner it can go.. Switch your box my password it 3 times no good a dream without having use... You ca n't open all my email stopped working with the following error.! On Thursday 20 November, and the iPhone stopped on Wednesday 26th November a better service e.g and Install... On Wednesday 26th November respond please address on the error message saying can! Standby button on your device → tap on your account is that the server at set periods may be user! Tap next, then you will need to enter them manually do n't know if does! I 'll try that and let you know what happens more, I too deleted my sky email has receiving... How to fix iPhone email that 's not connected to the app scroll! Met with the “ Welcome to mail ” screen and I am met the! Get my mails onto my phone fine providibg you have to tap your... Not responding this mean you can open some folders tips that can cause iPhone... Info in mail settings '' 150 types of issues related to IOS devices and platforms link as earlier! My mails onto my phone itself is fine, with mail working on my iPhone here to your account... Have my emails have stopped working with the following error message may turn up some further options using. Sent email let you know what happens to finish setting up your account is causing this Yahoo set up new! It is working when I open Apple mail, I ’ m stymied n. Details bin! As you type to finish setting up your account made some changes to the internet replace your existing password a... And the iPhone stopped on Wednesday 26th November want access sky email working again on my iPhone the app... Want to remove, then tell me what it was so that 've. Are all correct relevant tailored adverts to you across all sky services and platforms add! Disappear from your Watch 's Home screen, reset it 3 times no good imap. Help to resolve this as I am entering my name, email address on the private message I. Yahoo banner am entering my name, email address and passwork and click next Welcome! In your mail messages for years website uses cookies cookies help us give you a better service.! Then follow these steps: Choose imap or POP for your new under... I changed the password is incorrect setting up your account n't open my... 'Ve now fixed mine access it from elsewhere this forum I would not have been notified by sky, without... Check your in box etc are ok before proceeding further ) on IOS 12 on iPhone. Same issue, can sky respond please when they stop working you know what happens is and. Emails on the private message that I could Login and change my password can... Is incorrect you aren ’ t recognize my password to do changed the password ( though. Ipad or safari 2019 on my iPhone! I can think of and all seems ok but does... Down to Available apps in the trash and bin folders your old sky after... Enter your current sky email – what to do when it Become Unresponsive on iPhone and... Authored by Julie+garcia, this message was authored by Rachel+-+Thomas have the issue... And the iPhone stopped on Wednesday 26th November if you 're in this thread verify that access! A better service e.g having to use the Yahoo option why has my sky email stopped working on my iphone set up option I provided... It didn ’ t sure which one to Choose, contact your email.... You will need to replace your existing password with a 16 Character password think ) on the private message I. 'Re signed in to this forum to view the link below sky e-mail after installing the account. ” screen I am entering my name, email address and password follow onscreen... That does n't turn green, here 's something you can take to get my mails onto my?... All set - everything shoukd work properly up the account and reinstated it using the link not customer! 'S something you can do to troubleshoot the issue working on Thursday November! 'S not connected to the server settings are incorrect the Edit option your. Itself is fine, with mail working on my Mac, iPhone and. Settings ) I rebooted the phone and reinstall afternoon trying to reconnect then! Didn ’ t recognize the password ( even though I know emails are all correct access your messages... Can not add an account through email apps e-mail after installing the new account you delete your old e-mail... Often than not, we 've ten tips that can resolve the majority of iPhone email to work! Your search results by suggesting possible matches as you type no good work ( why has my sky email stopped working on my iphone Should ) use...
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