(per annum) Interest rate of 1.15% p.a. No, just dial the string (*402*merchant code*amount#) when making payments andyou will be prompted to create a 4 digit PIN. You can add funds by reloading at any of our branches or transferring funds into it until the card expires. The customer should advise the bank immediately of the loss so that the cheque book will be blocked. Thereafter enter your login details (as provided by the branch) and proceed from there. How Long Does It Take For The Request To Be Processed? Zenith bank provides structured credit to meet running costs or lump sum funds for your SME. After reviewing the details of your purchase and confirming that your Personal Greeting is correct, simply type in your SecureCode to complete your purchase. A transfer from a Zenith account to other banks will incur NEFT or Interswitch charges depending on the switching platform used to make the transfer. Alternatively, you may call +234-1-2787000, 0700ZENITHBANK to speak with our Customer Care Specialists. What Happens When I Use My SecureCode At A Participating Merchant? This guarantees that all information transmitted through these sites are encrypted and highly secure. Submit a request for a new PIN through the CSU officers of your branch and a new PIN will be issued to you. This account is strictly a savings account. All you need is a personal computer or other device that is connected to the internet. Why Should I Sign Up For Verified By Visa? The account can be operated through any of our card products or internet banking solution. What Are The Switching Charges For Making Transfers On Internet Banking? Submit a letter of complaint to the CSU officers of your branch with a bad/faulty card attached. Supported browsers  include Internet Explorer, Mozilla Firefox, Google Chrome, Safari, Opera etc. It is possible, only if the customer has different classes of accounts. For information about the group please visit the website of our parent company, Zenith Bank plc, at www.zenithbank.com. It will be placed at your outlet(s). Enters amount, ref number, customer mobile number and the last four digits of the Reference number. Other Zenith Bank USSD Code. What Should I Do When I Receive My Prepaid Card? How can a beneficiary receive funds credited via the wallet @ the ATM? Can I Update My Account Details From Any Branch? Your card will be accepted at any establishment that displays the Visa or MasterCard logo. Simply, Dial; If the customer has a current or savings account with the Bank, A duly signed letter of authority instructing the Bank to debit the proposed amount from the customer”s respective account will suffice. Yes, you will not be asked for your SecureCode during these purchases. What Can A Customer Do With Internet Banking? A. Kindly send the email from the email address you registered for Corporate Internet Banking with. All Zenith bank account holders, Corporate and individual. How Can I Get The Internet Banking Service? Your browser does not support speech synthesis. What If I Get The Error Message “Terminal Can Not Process Visa Card”? But if account is a special savings account, some in the category are; NYSC account ie corpers account, student account, kiddies account, 2nd and 3rd tier accounts ie accounts with no id cards etc. Furthermore, the cardholder should visit his bank to lodge the complaint and ask for the Dispense Error Form. Note: Beneficiary walks to the nearest Agent/ATM to retrieve cash. 26.6 Note: A user can either use wallet PIN or USSD PIN (for customers already registered on USSD only). Alternatively, you may call +234-1-2787000, 0700ZENITHBANK to speak with our Customer Care Specialists. Can I Use My Prepaid Card After The Loaded Funds Have Been Exhausted? You will be able to use any of your existing MasterCard credit or debit cards, as long as the cards are from a participating financial institution. E.g. What Is The Transaction Fee For GlobalPAY Transactions? What if I forget my Access Code?Access code is no longer required for login. Your Account Officer should request on your behalf by sending the following information to possupportunit@zenithbank.com for the setup.1. What Are The Requirements For A Change Of Name For A Corporate Account? For first time log in, customers must use the account number and password provided in their ‘Internet Banking login activation letter’. Most participating merchants will display the MasterCard SecureCode logo on their site. Make import duty payment and print receipts at your convenience. Email address3. To check your balance, simply dial *966*00# using the phone number linked to your account. Funds can be transferred to both local (Zenith and other banks) and foreign beneficiaries. Kindly send the email from the email address you registered for Corporate Internet Banking with. AlertZ is Zenith Bank transaction notification product that sends details of consummated transactions to customers via SMS and email. When you pay with your Visa card, the Verified by Visa service launches automatically at participating online stores. Do I Get Charged For Operating And Doing Transactions From Another Branch Other Than Where My Account Was Opened? An eaZymoney Agent is a person or company that acts on behalf of Zenith Bank to carry out financial transactions like cash-in, cash-out. Your desired Username2. What Is The Minimum Account Opening Amount? What Is The Transaction Settlement Cycle For My GlobalPAY Transactions? Any Corporate organization, business segment that offers goods or services. One of them is sure to mirror your lifestyle and reflect your identity. How Does MasterCard SecureCode Protect Me? A savings account holder can withdraw from his account at any of our branches by completing a withdrawal slip. Account Number. It is a bench mark rate introduced in 2006 to replace the Minimum Rediscount Rate (MRR). OR You can also dial the Merchant ID displayed at the merchant’s outlet using any GSM phone and enter a 4-digit pin to complete transaction. The Zenith Bank Children’s Account is a unique savings account designed to allow parents save for their children’s future and teach them about savings from a tender age. Whatever functions they needed to do manually can now be done online on the Corporate I-Bank platform. How Long Does It Take For An Account To Be Transferred To Another Branch? Self-wallet funding from own account, Wallet to wallet transfer and fund Third party wallet from own Account); Withdrawal from Wallet (i.e. Domain 2: Merchants are protected from fraud and can provide the product and service without delay or extra costs. Otherwise, the customer can write to the bank requesting a chequebook. What is a Username?Your Username is made up of your first and last name and is issued to you by the Bank. For fresh requests, there is provision on the Application Form for the main (default) account number to be documented. Provides a global reach for your business. Such instruction from the customer will include specific details needed to book the fixed deposit such as customer”s account number, amount to be booked, Yes, you can tie additional accounts to your Debit Card. You will continue to be protected from unauthorized purchases by Zero Liability from MasterCard. Will I Be Able To Make Purchases At Merchants That Accept MasterCard But Do Not Participate In The MasterCard SecureCode Program? You fill the internet banking form and submit to CSU of the branch. Multi-user access and role specific privileges structured to fit customer’s business model. This may occur if the network of the bank that issued the card fails to connect or the switch that processes the card is having system downtime. What Do I Do If I Am Getting The Error Message “ISSUER OR SWITCH INOPERATIVE”? Your company / organisation will write the bank to introduce the prospective account holder to the bank for account opening. What Are The Features/Benefits Of GlobalPAY? Visa offers comprehensive fraud protection, but Verified by Visa goes even a step further, adding an extra layer of security at the point where you enter credit card information online. It also mentions the “Minimum Payment Due” and the “Payment Due Date”. An account specifically for children between the ages of 0-12 years; Zero account opening balance; Interest rate on this account … 3D Secure allows cardholders authenticate themselves while making online payments. Yes you can be set up on the POS Transaction Viewer. Can I send money to people not registered with Eazymoney? It can be set up for your foreign mobile number. What transactions can I carry out with my wallet? Kindly contact our 24/7 interactive call center - Zenith direct on 01-292-7000. A new one will be processed for you. It serves as an indicative rate in the inter-bank market. You need to fill a form. If all the requirements are in place, the name change will only take a few minutes. The Zenith bank children’s account is for kids from age 0-12 years, while Zenith bank children’s account for teen is from 13-17 years of age. This may be processed at any of the Branches. But basically, the requirements per account are as follows: 1. A new certificate of incorporation and a letter from the customer requesting a change. Can AlertZ Be Set Up Using My Foreign Mobile Number? The amount repaid will then be available for your use, provided the account is not overdue. It can hold monetary value and be used for day to day transactions. 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